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2003 CSAA Annual Meeting--Overheads

Manele Bay Hotel, Lana'i, Hawaii

October 17-22, 2003

Please thank our Annual Meeting SPONSORS: ADI (Opening Reception Hors d'oeuvres, Wine and Beverages); AES Intellinet (Partial sponsor: Monday's Coffee Break); Alert Alarm of Hawaii (Board of Directors dinner); Altronix (President's Dinner Dance Reception); Bosch Security Systems (Hawaiian Luau entertainment); DICE Corporation (Wednesday's Continental Breakfast); Digital Security Controls Ltd. (President's Dinner-partial); DMP (Board of Directors and AHJs Dinner); GE Interlogix (Hawaiian Luau dinner); Honeywell Fire Systems Group (Partial: Monday-Wednesday coffee break); Honeywell Security Group (Golf Tournament); Lorom Industrial Co. Ltd. (Monday Continental breakfast); Monitoring Automation Systems (Tuesday's Continental Breakfast); NAPCO Security Group (President's Dinner dance flowers); OzVision America (Partial sponsor: Monday's Coffee Break); System Sensor (Tennis Tournament); and TRG Associates (Hawaiian Luau Wine & beverages)

Tentative Schedule of Events
All sessions are held in the Manele Bay Hotel unless otherwise noted.


Monday, October 20, 2003
Audio Cassettes Available for Purchase Soon!

"The Blackout of 2003--Lessons Learned"
Stan Oppenheim
, President, DGA Security Systems, Inc.

"Update on UL Marketing & Branding Initiatives"--NO OVERHEADS USED
Loring Knoblauch
, President, Underwriters Laboratories

"The Worlds' Craziest Burglaries"--NO OVERHEADS USED
John Bunnell
, former Sheriff of Portland, Oregon and star of the popular TV Show, "World's Craziest Cop Chases"

"NFPA Standards and Codes-The Premise Security Project - What You Really Need To Know"
The National Fire Protection Association (NFPA) has released for public review and comment NFPA 730, "Guide for Premises Security" and NFPA 731, "Installation Standard for Electronic Security Systems." These documents, once adopted by NFPA could have an impact on your business and the method that is used to install these systems.

The panel presented an overview of the project, and provide insights into the key areas of both documents.

"How to provide code compliant systems while still remaining competitive in today's marketplace"--NO OVERHEADS AVAILABLE
Art Black, Principal, Carmel Fire Protection Association

"Premise security committee overview"
Lou Fiore
, President, L.T. Fiore, Inc. and CSAA Standards committee chairperson

"Technical Committee 730: Occupancy based Security Standard"
John Lombardi
, President, Commercial Instruments and Alarm Systems, Inc.

"Technical committee 731: Installation & Maintenance standards presented"
Shane Clary, PhD
, Vice President, Codes and Standards Compliance, Bay Alarm Company and chair of the 731 Task Group, which wrote the 731 Standard


Tuesday, October 21, 2003
Audio Cassettes Available for Purchase Soon!

"Heads-Up" on central station systems integration, communications and market development
Moderator: John Judd
, Director, Systems Sales, Bosch Security Systems
Although central station company owners and managers are continually confronted with new technology issues, they do not necessarily want to become Information or Communication Technology experts. Most of the challenge is to balance the dizzying array of new technology developments against reasonable current revenue generating opportunities. The rest of the challenge is to assure that the company stays technologically well positioned as the security, systems integration and communications markets evolve.

The presentations provided a valuable executive "Heads-Up" on many of the central station, systems integration, communications and market development issues that are changing our industry and creating new opportunities.

Maximizing Central Station Profits Through Efficient Systems
Jerry Winslow,
President, Bold Technologies Group
What are the key elements that central station owners and managers should be looking for in order to assure that their systems and procedures reduce errors and inaccuracies? Which features are required to best integrate "Back-Office" systems and monitoring automation systems to provide the lowest cost and best service for both end users and wholesale dealers? In this presentation, Jerry Winslow provides valuable guidance about these and other important central station integration issues.

General Electric in the Security Market--COMING SOON
Charles A. Durant, President, GE Interlogix and Steven Keefer, President, GE Monitoring Automation Systems
So why did GE buy MAS? How does the security market look to GE and its Interlogix division. Where, if any, are the boundaries between traditional and non-traditional security applications? What trends does GE Interlogix see in open systems, interoperability and outsourcing?

This session will yield important insights regarding the direction and efforts of the industries largest entrant and subsequent effects in this industry.

Central Station Expense Reduction Through ASP Hosting Vendors (Part I, Part II, and Part III)
Clifford Dice, President, Dice Corporation
It takes money to make money, but is it possible that it takes less money to make more money? That is precisely the attraction of a service strategy based upon Application Service Providers (ASPs). What is an ASP and how is it possible to reduce expenses and increase revenue opportunities employing ASP Hosting Vendors? Or, what are the opportunities to become a genuine security ASP and host application services for your dealers and end users? Cliff Dice addresses these and other exciting revenue opportunities in this session.

Revenue Opportunities in Location Based Services: Part I ; Part II, Part III, Part IV, Part V, Part V
Jim Stevens
, Vice President, Mobile Monitoring Products, C3 Location Systems, Inc.
Exciting new developments are taking place in linking central station monitoring with mobile systems that provide precise location information along with alarms and other telemetry. Who is successfully doing this now and where are the best revenue opportunities today and in the future? Currently available and developing central station opportunities using location-based services will be revealed in this presentation.

Roadmap to the Future - Current and Emerging Opportunities for Central Station Alarm Companies
Peter Ribinski, President & CEO, Bosch Security Systems
Technology and acquisitions are dramatically reshaping the security services, monitoring and systems integration market space. Peter Ribinski shares perspectives of the technology and market developments that have led Bosch to invest over a half billion dollars in this market and how this is likely to impact central station alarm companies.


Wednesday, October 22, 2003
Audio Cassettes Available for Purchase Soon!

8:00am-8:30pm

"CSAA Attrition/Database Project"--OVERHEADS COMING SOON
John Brady
, President, TRG Associates
The ongoing "Measuring Attrition" project, conducted on behalf of the industry as a whole and CSAA by TRG Associates, is a concerted effort to define attrition, gather individual company's attrition results and compile those results into a summary-level presentation by company geography, size, customer source and type. Brady will provide us with the latest update of results through Mid-Year 2003.

8:30am-9:30am

"No Response/Verification Panel"
Moderator: Bob Bonifas
, President, Alarm Detection Systems; Panelists:Bill Moody, Coordinator, Security Industry Alarm Coalition (SIAC); John A. Murphy, President, Vector Security (Part I; Part II; Part III); and Jerry Howe, President, Peak Alarm
A review of the alarm industry's response to events in Los Angeles, Calif. and Salt Lake City, Utah, as well as CSAA's Two-call Verification Standard

9:30am-10:45am "AHJ Crossfire"--NO OVERHEADS USED
Moderator: John Murphy
, President, Vector Security.
Panelists: Leadership of the International Association of Chiefs of Police (IACP); National Sheriffs Association (NSA); International Association of Fire Chiefs (IAFC); and Association of Public Communications Officials (APCO)
A poignant and provocative Question and Answer session on AHJ response to burglar and fire alarms.
11:00am-12:00pm

"The State of the Insurance Industry vis-à-vis the Alarm Industry"
Moderator: Stan Oppenheim, President, DGA Security Systems, Inc.; Isaac Papier, Underwriters Laboratories (UL) (Part I; Part II)

 
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