2007 CSAA Electronic Security Forum & Exposition

Table of Contents

• Operations Management Track
  • Friday, May 18, 2007
  • Saturday, May 19, 2007
• Business Development Track
  • Friday, May 18, 2007
  • Saturday, May 19, 2007
• Technical Track
  • Friday, May 18, 2007
  • Saturday, May 19, 2007

Operations Management Track

Friday, May 18, 2007

Increasing Customer Loyalty - NO OVERHEADS AVAILABLE

• Gail Kasper, President, Gail Kasper LLC

Pandemic Preparedness - OVERHEADS COMING SOON

• John Judd, CPP, PSP, President, Adevcon and Peter Harlick, Publisher, Security Dealer

Marketing Your Five Diamond Central Station

• Melissa McGaughey, Supervisor of Associate Development, Diebold; Mary Jo Vance, Operations Manager, CenterPoint Technologies; Rick Drake, Central Station Manager, American Burglary & Fire, Inc.; and Mary R. Smith, Monitoring Division Manager, Bay Alarm Company

Managing Licensing & Permits

• Joe Miskulin, Central Station Manager, State Farm Insurance; Bob Brown, Compliance Coordinator, Vector Security, Inc.; and Ron Walters, Director, Security Industry Alarm Coalition (SIAC)

Setting Response Protocols to Signal Types

• Pam Petrow, Executive Vice President, Vector Security, Inc.

Mining the Central Station Database

• Greg Randolph, Conversion Specialist, MicroKey; Thom Helisek, VP Information Services, Vector Security, Inc.; and Adam Eurich, Director of Software Development, DICE Corp.

False Alarm Update

• Ron Walters, Director, SIAC

Saturday, May 19, 2007

On Call Practices - NO OVERHEADS AVAILABLE

• Moderator: Carey McNeme, General Manager, Ztech Central

Understanding the Standards Process

• Lou Fiore, President, L.T. Fiore, Inc. and Daniel Ryan, Standards Technical Panels Chair, Underwriters Laboratories (UL)

Improving CS Performance through Bonus and Incentive Programs

• John Ramette, Director, Monitoring Center, Monitronics International, Inc.

Winning Customer Education Programs - OVERHEADS COMING SOON

• Moderator: Scott Goldfine, Editor-in-Chief, Security Sales & Integration and Campus Safety Magazine;
• Panel: Jim McMullen, President, COPS; Bob Ryan, VP Sales and Marketing, ASG Security; Richard Hahn, President, Richard Hahn & Associates; and Mike Overby, Vice President of Subscriber Services, Guardian Protection Services

Business Development Track

Friday, May 18, 2007

Video Monitoring: The Future of the Security Industry

• Peter Bauer, CEO, International Video Surveillance

NBFAA Apprentice Program

• Art Webster, Consultant to NBFAA

Intelligent Locks

• Bret Tobey, Director of Integrated Solutions, ASSA Abloy Americas

Importance of Next Generation Communications to your Core Business

• Gordon Hope, Vice President, AlarmNet, Honeywell Corporation

Protecting Your Rights

• Richard G. (Chip) Sander, Esq., Partner, Sander, Ingebretsen & Parish, P.C.

Alarm Systems Integration into Enterprise Security & Risk Management

• Kevin G. Coleman, Chief Strategist / Senior Fellow, Technolytics Institute

Debt Collections Done Right

• Eric Pritchard, Esq., Attorney, Kleinbard Bell & Brecker, LLP

Carbon Monoxide Focus Group Discussion - NO OVERHEADS AVAILABLE

• Moderator: John A. Murphy, President, Vector Security.
• Panel: John Lombardi, President, Commercial Instruments and Alarm Systems, Inc.; Richard Roberts, Product Manager, System Sensor; Teresa Brewer, Business Development Manager, System Sensor; Lou Fiore, President, L. T. Fiore; and Isaac Papier, Industry Relations, System Sensor. APCO and the Fire AHJs - TBA.

Saturday, May 19, 2007

The New Art of Hiring Smart

• Steve Wilson, Founder, Mid-State Technical and Willow Creek Consultants

Job Matching for High Performance

• Steve Wilson, Founder, Mid-State Technical and Willow Creek Consultants

Working With Security Consultants

• Moderator: Lou Fiore, President, L.T. Fiore, Inc.;
• Panel: Roy N. Bordes, President & CEO, The Bordes Group, Inc.; Steven R. Keller, President & Principal Consultant, Steve Keller & Associates

Technical Track

Friday, May 18, 2007

Working Effectively with Corporate IT Managers

• Thom Helisek, VP Information Services, Vector Security, Inc.

Security Data Communication through Networks and the Internet

• Dave Combes, Commercial Development Manager, Honeywell Security

Comparing the PSTN to VoIP

• John Fisher, IT Director, DGA Security

The ABCs of Video Compression

• John Bujarski, Key Account Manager, Honeywell Video Systems

Basics of GSM Cellular Technology

• Bill Blum, Senior Engineer Manager, Honeywell Security & Custom Electronics

Deploying IP Security Technology - Practical Applications and Procedures: Introduction & IP Alarm Supervision and Signaling to the Central Station

• Moderator and Speaker: John Judd, CPP, PSP, President, Adevcon Inc.;
• Panel: Avi Lupo, Senior Vice President, OzVision; Stephen A. Kovacsiss, Senior Product Manager, Bosch Security Systems; Keith Jentoft, General Manager, RSIalarm/Videofied

Saturday, May 19, 2007

Deploying IP Security Technology - Practical Applications and Procedures: Video, Analytics, Transports, and Processing – Continued

• Moderator: John Judd, CPP, PSP, President, Adevcon Inc.
• Participants: Sascha Kylau, Business Development Manager, DSC; Jim Hawthorne, Regional Manager for Digital Monitoring Products; Jorge Hevia, Senior Vice President of Sales & Marketing, NAPCO Security

Deploying IP Security Technology - Practical Applications and Procedures: Video, Analytics, Transports, and Processing - Conclusion and Discussion

• Moderator: John Judd, CPP, PSP, President, Adevcon Inc.
• Participant: Tom Thomasson, Director of Business Development, HID Global

Working With Security Consultants

• Moderator: Lou Fiore, President, L.T. Fiore, Inc.
• Panel: Roy N. Bordes, President & CEO, The Bordes Group, Inc.; Steven R. Keller, President & Principal Consultant, Steve Keller & Associates