Operations Management Seminar
"Where the 'Tops-of-the-Ops' Meet"
September 30, 2007 - October 2, 2007
Hilton St. Louis at the Ballpark
St. Louis, MO

Hotel reservation cut-off date is: Friday, August 25, 2007

Central Station Manager Development

Sponsored by CSAA
Hosted by Interface Security Systems

Operations Management Seminar Information

• General Information
• Tentative Schedule
• Cost
• Hotel Rates
• About the Hotel
• Meeting registration form (on page 2 of the brochure)
• NEW: Sponsor one of the activities and materials of this meeting

General Information

The seminar will take place September 30, 2007 - October 2, 2007

The sponsor of these seminars is the Central Station Alarm Association (CSAA).

Our host is Interface Security Systems.

This series of seminars are designed for the operations people working for or delivering services to central stations. 

Registration is open to any interested party and non-members are encouraged to participate. Please see the registration form below for more details. 

The format is interactive with classroom lecture format as needed. 

The goal of these seminars is to provide a forum for networking and open dialogue among central station operation professionals.

Cooperation is the key and international sharing of information is a critical element for the growth of our industry. 

Please plan to attend and share your valuable experience and information with your peers. 

Cost

• CSAA Member*: $325.00 [Includes the program and seminar materials, Sunday cocktails and informal networking function, lunch Monday and Tuesday and all breaks]

• Non-Member: $425.00 [Includes the program and seminar materials, Sunday cocktails and informal networking function, lunch Monday and Tuesday and all breaks]

* FEE POLICY: The CSAA Member fee applies to CSAA members only. The Non-Member fee applies to any person employed by a company or organization which is actively engaged in the security industry, but which is not a member of CSAA.

Hotel Rates

Hotel Rates: Our group room rate is $129 per night. Be sure to tell them you are with the Central Station Alarm Association meeting to get this discounted rate.

To reserve your room:

Hotel reservations should be made with the Hilton St.Louis at the Ballpark directly by calling 1-877-845-7354 or 1 314-421-1776 by Saturday, August 25, 2007.

About the Hotel

The Hilton St. Louis at the Ballpark is located in downtown St. Louis, just 14 miles from St. Louis Lambert Airport. Airport shuttle service is available through Super Shuttle for $27 round trip. The estimated one-way taxi fare from the airport is 35.00.

The new Hilton St. Louis at the Ballpark is of modern architectural design, with a soaring lobby featuring spectacular city views of the new Busch Stadium and Gateway Arch. The hotel features stylish guest rooms, first-rate food and beverage venues, a state-of-the-art fitness center, and swimming pool. Outside the doors, you are just steps away from the new Busch Stadium, the Gateway Arch, America’s Center, the Riverfront, restaurants and all of St. Louis, Missouri’s major attractions.

This seminar series was created to provide information to central station management personnel regarding new technology and personnel management issues. 

Initially the seminars were presented in lecture format, but have developed into an interactive networking group of peers.

If you are not on the ACCENT Listserver - you should be - if you are not networking with your peers, you are missing out on a valuable resource - other folks in your same situation who have been there, done that!

If you have already attended one or more of the management seminars, we thank you for your contribution. This is your group and it works because of you. Keep the ideas coming and continue to participate.

REMEMBER: This is the only forum like this where you can network with your peers and discuss issues that impact your day to day central station management. The information is important and the networking is incredible. 

For questions and more details, e-mail John McDonald at meetings@csaaul.org or call 703.242.4670, Ext. 15.