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CSAA Operations
Management Seminar
"Where the 'Tops-of-the-Ops' Meet"
November 9th, 2008 – November 11th, 2008
Boston Marriott Peabody
Peabody, MA
Host: Wayne Alarm Systems, Inc.
Meeting Registration Deadline: Tuesday, October 21, 2008
Hotel Reservation Deadline: Saturday, October 25, 2008
Please thank our sponsors: Altronix Corp. (Student manuals) and
Micro Key Software (Monday Continental Breakfast)
The seminar will take place November 9th, 2008 – November 11th, 2008.
The sponsor of these seminars is the Central Station Alarm Association (CSAA).
Our host is Wayne Alarm Systems, Inc.
This series of seminars are designed for the operations people working for or delivering services to central stations.
Registration is open to any interested party and non-members are encouraged to participate. Please see the registration form below for more details.
The format is interactive with classroom lecture format as needed.
The goal of these seminars is to provide a forum for networking and open dialogue among central station operation professionals.
Cooperation is the key and international sharing of information is a critical element for the growth of our industry.
Please plan to attend and share your valuable experience and information with your peers.
Tentative Schedule
See detailed program here.
Sunday, November 9th
4:00pm – 6:00pm Proprietary Council Meeting
6:30pm – 7:30pm Cocktails and Informal Networking hour
Monday, November 10th
8:00am – 8:30am Welcome and Introductions
8:30am – 12:00pm General Session
12:00pm – 1:15pm Lunch
1:15pm – 5:30pm General Session
Tuesday, November 11th
8:30am – 9:30am General Session
9:30am – 12:30pm Wayne Alarm Systems, Inc. Central Station Tour
12:30pm – 1:30pm Lunch
1:30pm – 4:30pm General Session
* FEE POLICY: The CSAA Member fee applies to CSAA members only. The Non-Member fee applies to any person employed by a company or organization which is actively engaged in the security industry, but which is not a member of CSAA.
Hotel Rates: Our group room rate is $129 per night single or double occupancy. Be sure to tell the hotel you are with the Central Station Alarm Association meeting to get this discounted rate.
To reserve your room: Hotel reservations should be made with the Boston Marriott Peabody directly by calling 978-977-9700 by Saturday, October 25, 2008.
Boston Marriott Peabody
8A Centennial Drive
Peabody, MA 01960
Hotel Reservation Deadline: Saturday, October 25, 2008
The Boston Marriott Peabody is ideally situated on Boston’s North Shore just 20 minutes from Logan International Airport and downtown Boston. Guests will enjoy the newly renovated hotel rooms with high-speed Internet, the Marriott Revive bed, and a host of in-room amenities including complimentary in-room coffee/tea. Enjoy on-site hotel dining in Sophia’s restaurant, relax at the hotel’s swimming pool and fitness center, or play golf at a nearby Peabody, Massachusettes golf course.
The hotel does not have an airport shuttle. One way estimated taxi fare is $70.
As an alternative you may wish to call Affordable Transportation at 978-744-4711. They will provide dedicated car service, meeting you in Parking Lot A, just after baggage claim, for $55 per person.
You will need to provide airline flight information and a cell phone number at time of booking.
This seminar series was created to provide information to central station management personnel regarding new technology and personnel management issues.
Initially the seminars were presented in lecture format, but have developed into an interactive networking group of peers.
If you are not on the ACCENT Listserver - you should be - if you are not networking with your peers, you are missing out on a valuable resource - other folks in your same situation who have been there, done that!
If you have already attended one or more of the management seminars, we thank you for your contribution. This is your group and it works because of you. Keep the ideas coming and continue to participate.
REMEMBER: This is the only forum like this where you can network with your peers and discuss issues that impact your day to day central station management. The information is important and the networking is incredible.
For questions and more details, e-mail John McDonald at meetings@csaaul.org or call 703.242.4670, Ext. 17.