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CSAA Operations
Management Seminar
"Where the 'Tops-of-the-Ops' Meet"
NOW OFFERING .8 NTS CEUs
September 13-15, 2009
Crowne Plaza Dallas near the Galleria
14315 Midway Road
Addison, TX 75001
Host: Southwest Dispatch Center
Meeting Registration Deadline: Saturday, August 29, 2009
Hotel Reservation Deadline: Saturday, August 29, 2009
The seminar will take place September 13-15, 2009.
The sponsor of these seminars is the Central Station Alarm Association (CSAA).
Our host is Southwest Dispatch Center
This series of seminars are designed for the operations people working for or delivering services to central stations.
Registration is open to any interested party and non-members are encouraged to participate. Please see the registration form below for more details.
The format is interactive with classroom lecture format as needed.
The goal of these seminars is to provide a forum for networking and open dialogue among central station operation professionals.
Cooperation is the key and international sharing of information is a critical element for the growth of our industry.
Please plan to attend and share your valuable experience and information with your peers.
* FEE POLICY: The CSAA Member fee applies to CSAA members only. The Non-Member fee applies to any person employed by a company or organization which is actively engaged in the security industry, but which is not a member of CSAA.
Hotel Rooms are available at the rate of $109 for single or double occupancy.
To reserve your room: Reservations can be made by contacting the hotel at 972-980-8877, and select “1” for Reservations. Ask for the Central Station Alarm Association group or for the room block code “CRM”.
Crowne Plaza Dallas near the Galleria
14315 Midway Road
Addison, TX 75001
Hotel Reservation Deadline: Saturday, August 29, 2009
The 429-room Crowne Plaza Dallas near the Galleria is centrally located in the heart of the North Dallas Addison business district which features over 170 restaurants, entertainment venues and some of the most prestigious shopping in the Dallas area including the Galleria Dallas. The hotel offers numerous amenities, including high-speed internet access, an over sized work desk and ergonomic chair. Unwind by taking a dip in the pool, or stay energized at the hotel’s well-equipped fitness center.
The hotel is located 17 miles from the Dallas Fort-Worth International Airport (DFW). One way airport shuttled service is approximately $18.00. One way taxi is approximately $50.00 and takes about 20 minutes. The hotel offers a complimentary local area shuttle with a radius of 3 miles.
This seminar series was created to provide information to central station management personnel regarding new technology and personnel management issues.
Initially the seminars were presented in lecture format, but have developed into an interactive networking group of peers.
If you are not on the ACCENT Listserver - you should be - if you are not networking with your peers, you are missing out on a valuable resource - other folks in your same situation who have been there, done that!
If you have already attended one or more of the management seminars, we thank you for your contribution. This is your group and it works because of you. Keep the ideas coming and continue to participate.
REMEMBER: This is the only forum like this where you can network with your peers and discuss issues that impact your day to day central station management. The information is important and the networking is incredible.
For questions and more details, e-mail John McDonald at meetings@csaaintl.org or call 703.242.4670, Ext. 17.
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