Table of Contents

• What is ACCENT?
• How does it work? (Policies & Procedures)
• What is a listserver?
• How can I join? How can I unsubscribe?
• NEW: How do I access the archives?

What is ACCENT?

ACCENT is a listserver originally developed by the Security Industry Association (SIA) and the Central Station Alarm Association (CSAA) for the exclusive use of its members. CSAA will take sole administrative control sometime in 2010.

The acronym stands for the Alarm Call Center Education, Networking, and Training.

What is a Listserver?

A listserver is an electronic mailing list of e-mail addresses of people interested in a certain topic.

By subscribing to ACCENT, you will be able to participate in discussions via e-mail of topics of interest to the Central Station industry. Subscribing is FREE.

By sending an e-mail message to the list, it is automatically e-mailed to other ACCENT subscribers. The one rule is that no one may post messages advertising fee-based services or products.

PLEASE read the Policies & Procedures.

How Can I Join?

You can join in two ways:

• Sending a message to join-accent@lists.csaaintl.org.
• You may complete this ACCENT List Sign Up
• You may send a request to gfanzo@csaaintl.org or by phone at 703-242-4670, Ext. 21.

You can unsubscribe by:

• Sending a blank message to leave-accent-89553808Q@lists.csaaintl.org.
• You may send a request to gfanzo@csaaintl.org or by phone at 703-242-4670, Ext. 21.

Only registered users can access the archives.

1. Go to http://lists3.surveyssay.com/read/?forum=accent.
2. Enter your e-mail address (the one where you are getting your messages.
3. Enter some junk password—anything will do.
4. You’ll be in.
5. Author is who initiated the thread. That is why the correct subject line in messages will be even more important now!
6. If you click on the subject, it shows chronologically  all the messages in one particular subject together.
7. If you click the number in the reply columns, it’ll show the individual messages for that particular thread and also