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Operations Management Seminar Sponsored by CSAA and Centex Home Security Central Station Employees: Hiring, Training, & Retaining November 8-10, 2001 Registration Deadline: October 23, 2001 |
Updated 10/02/01 Operations Management Seminar Information: The seminar will take place Thursday-Saturday (November 8-10) in Dallas, TX. The sponsors of this seminar are the Central Station Alarm Association (CSAA), the Security Industry Association's (SIA) Monitoring Interest Group, the National Burglar and Fire Alarm Association (NBFAA) and the Monitoring Section of the Canadian Alarm and Security Association (CANASA). Our host is Centex Home Security. This series of seminars are designed for the operations people working for or delivering services to central stations. Registration is open to any interested party and non-members are encouraged to participate. Please see the registration form below for more details. The format is interactive with classroom lecture format as needed. The goal of these seminars is to provide a forum for networking and open dialogue among central station operation professionals. Cooperation is the key and international sharing of information is a critical element for the growth of our industry. Please plan to attend and share your valuable experience and information with your peers. Central Station Employees: Hiring, Training, & Retaining Thursday, November 8, 2001
Friday, November 9, 2001
Saturday, November 10, 2001
Registration Deadline: October 23, 2001 Click here to download a registration form (.pdf) Doubletree Hotel Dallas-Campbell Centre Cut-off date to make your Hotel reservation is October 25, 2001. The Doubletree Hotel Campbell Centre is centrally located near an array of Dallas attractions: North Park Center, home of Neiman Marcus, the Greenville Avenue entertainment district, the new DART rail connecting Downtown Dallas’ convention center and West End, the North Dallas business district, and the Galleria mall. Each of the 300 oversized guestrooms and suites features 2 phones, voicemail, dataport, work desk, cable TV, Sony Playstation, iron, coffee maker and hair dryer. The hotel also has 4 restaurants. A special conference room rate of $99.00 (plus 18% total occupancy tax) has been arranged with the hotel. Please contact the hotel directly and tell them you are attending the Central Station Alarm Association Meeting for receive our conference rate. This seminar series was created to provide information to central station management personnel regarding new technology and personnel management issues. Initially the seminars were presented in lecture format, but have developed into an interactive networking group of peers. If you are not on the ACCENT Listserver - you should be - if you are not networking with your peers you are missing out on a valuable resource - other folks in your same situation who have been there, done that! If you have already attended one or more of the management seminars we thank you for your contribution. This is your group and it works because of you. Keep the ideas coming and continue to participate. REMEMBER: This is the only forum like this where you can network with your peers and discuss issues that impact your day to day central station management. The information is important and the networking is incredible. For questions and more details, e-mail Suzanne Gerhart-George at meetings@csaaul.org or call 703.242.4670, Ext. 15.
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