Vol. 16, No. 15 - August 13, 2010
8150 Leesburg Pike, Suite 700, Vienna, VA 22182
703-242-4670; Fax 703-242-4675
www.csaaintl.org
This issue of the CSAA Signals is brought to you by our sponsor:
DICE Corporation - Enterprise-level and Windows OS Software
www.dicecorp.com | 1-800-RUN DICE (800.786.3423) | International: 989.891.2800
Please visit http://www.dicecorp.com for information on its products and services or click on the banner above.
Table of Contents
- CSAA to Offer MedJet Assist Program
- Two New CSAA Signature Webinars Scheduled
- ESX Moves Dates
- CSAA Public Service Project
- Save the Date: 2010 Tri-Association Awards Dinner
- Remember To ...
Please thank the current sponsors of
the 2010 CSAA Annual Meeting
Marana, Arizona 10/01-10/06:
ADI (Opening Reception-Wine & Beverages); Alert Alarm of Hawaii (Board of Directors Dinner); Altronix Corp. (President’s Dinner & Dance Reception); DGA Security Systems, Inc. (T-shirts); DICE Corporation (Monday's Continental Breakfast/AM Break and Wednesday's President’s Dinner & Dance-Center Pieces); DMP (Keycards); Honeywell Security Group (Theme Night Dinner-Buffet and Entertainment); Micro Key Solutions (Tuesday's Continental Breakfast/AM Break); Speco Technologies (Wednesday’s Continental Breakfast/AM Break); Sur-Gard/DSC/Connect 24 (Opening Reception-Buffet); System Sensor (Tennis Tournament); Tri-Ed Distribution (President’s Dinner & Dance-Plated Dinner); Underwriters Laboratories, Inc. (PSLC Committee and AHJs Dinner)
Please contact John McDonald, CSAA Vice President of Meetings & Conventions, at meetings@csaaintl.org for a list of additional sponsorship opportunities.
CSAA to Offer MedJet Assist Program
CSAA has reached an agreement with MedJet Assist for a membership program designed for emergency medical evacuations from anywhere in the world. Members will be offered an individual and/or a family rate that is almost 1/3 off the regular price.
Many CSAA members travel extensively, not only in the US but overseas, and this protection will offer them “door to door” services from anywhere. Almost 70% of the medical evacuation to get people home after an illness or accident while traveling occurs in the US.
MedJet Assist is one of the most widely known and utilized programs in the world and this will be a great member benefit that is also be available to any company employee and/or their family as well.
For rates and/or questions, please call Becky Lane, Director of Membership at 703-242-4670, Ext. 18 or membership@csaaintl.org.
Two New CSAA Signature Webinars Scheduled
CSAA is please to invite you to sign up for the next two CSAA Signature Webinars.
2010 CSAA Webinar: Cyber-Risk: Fears & Myths
Thursday, September 2 at 3:00 PM - 4:00 PM EDT
This webinar will examined first-party (you) and third-party (the world) risks exposures when using of IP (Internet Protocol) networks, including a review of worldwide IP liability. Among the other topics covered are denial of monitoring, virus infections, cyber extortion, cyber crime, the FTC’s Red Flag Rules as related to ID data & biometric ID theft, and e-media data liability. Loss of RMR and software /hardware replacement.
The webinar will also cover the fears of cyber terrorism and the myths of insurance coverage with case law.
Reserve your Webinar seat now at: https://www2.gotomeeting.com/register/618386874
2010 CSAA Webinar - From Satisfied to Delighted: Raising the Bar on Customer Loyalty
Tuesday, October 26, 2010 Time: 2:00 PM - 3:00 PM EDT
This session is specifically designed for alarm company owners, management, office staff, sales teams, and all employees. An extremely energetic and interactive seminar conveying dynamic techniques on a host of customer issues specifically designed to light a fire of enthusiasm under everyone in attendance.
This webinar conveys some fundamental tools which will empower employees and managers to raise the bar in terms of perceived “added value” in doing business with your company as opposed to your competitors. Topics covered in this presentation will be the cost associated with losing just one customer, what are satisfied customers, defusing angry customers, better ways to say no when you can’t say yes and mentoring a higher degree of employee ownership of problems. In this session you will acquire some very effective tools to take back and immediately employ in your job whether you have twenty-five minutes or twenty-five years of experience!
A very high degree of energy and audience participation will keep you engaged, highly entertained and will generate considerable takeaway and enthusiasm.
Reserve your Webinar seat now at: https://www2.gotomeeting.com/register/964286243
To avoid conflicts with other major industry events, the dates of ESX 2011 has changed. The new dates for ESX 2011 are June 6 - 10, 2011. For additional information on ESX, visit www.esxweb.com.
The CSAA Marketing & Communications Committee is exploring organizing an association-wide public service program. We would like to get your suggestions.
Please participate in the survey here. Thanks in advance for your participation.
Save the Date: 2010 Tri-Association Awards Dinner
The 2010 Tri-Association Awards Dinner, presented by the Security Industry Association (SIA), the Central Station Alarm Association (CSAA) and the Electronic Security Association (ESA), will take place on November 3, 2010 at The Lighthouse on Pier 61 in New York City during ISC Solutions.
The focus of the event will be the presentation of the Lippert Award and the Triton Award, both of which recognize leaders in the security industry.
To sign-up for the 2010 CSAA Annual Meeting at www.csaaintl.org. Just click on the 2010 Annual Meeting icon.
Order your copies of A Practical Guide to Central Station Burglar Alarm Systems - 4th Edition. Download the 2010 order form of A Practical Guide to Central Station Burglar Alarm Systems - 4th Edition here. If you have any questions, please contact Grace Fanzo, CSAA Administrative Assistant at 703-242-4670, Ext. 21 or gfanzo@csaaintl.org.