CSAA Signals
Vol. 9, No. 8 —August 15, 2003
440 Maple Avenue East, Suite 201, Vienna, VA 22180
703-242-4670; Fax 703-242-4675


First Group of Central Station Operators Complete Training
 


Rhonda Peters
Wayne Alarm Systems

The Central Station Alarm Association (CSAA) is proud to announce the names of the first group of operators that have completed the new CSAA Central Station Operator Level 1 on-line training.

The first operator to graduate was Rhonda Peters of Wayne Alarm Systems, Inc., who completed the training on May 2, 2003.

"I was very nervous when I was told that I had to take this course. But once I started, I realized that it was very easy to operate and understand," said Peters.

"I really liked being able to go back and recheck things that I 

wasn’t sure of. My favorite sections were the ones that showed how things work and how systems are installed," added Peters.

Although an experienced operator of six years, Ms. Peters indicated that she was able to learn new things in the course.

Others agree with her assessment of the course. "I love the training; I especially liked the reviews at the end of each section. Most of our operators did it at their home and found that it was very easy to use," said Rebecca Everhart, Central Station Supervisor, Custom Security Services. "We are using it to train the supervisors, the operators, and the new hires," added Everhart.

In less than 3 months, almost 100 people have signed up to take the course. We are expecting that the number of students will rise dramatically in the next three months.

For a list of the rest of the graduates, see below.

Associates Members Step Up

Bold Technologies, DICE Corporation, Monitoring Automation Systems (MAS), and SIMS have partnered with CSAA to help us spread the word. CSAA is extending a 30% discount per student until November 1, 2003 to customers of the above companies. For additional information on the software manufacturer’s discount code, contact these members directly. Our Web site has contact information.

Additional CSAA Associate members have expressed interest in partnering with CSAA to co-market the on-line training. Details will follow.


CSAA Central Station Operator Level I 
On-Line Course
 
Graduates (as of July 21, 2003)

Central Station Operator Central Station Alarm Company Graduation

Rhonda Peters

Wayne Alarm

5/2/2003

Paul Healy

Wayne Alarm

5/6/2003

Travis Brinkley

Vector Security Inc.

5/23/2003

Holly Smith

Wayne Alarm

5/28/2003

Tia Harrison

Emergency 24 Inc.

6/3/2003

Joseph Boyts

Vector Security Inc.

6/4/2003

Matthew Weaver

DGA Security

6/5/2003

Xaviera Terrell

Alarm Detection Systems

6/10/2003

Yolanda Whittier

Interface Security Systems

6/10/2003

Rebecca Gonzales

Protection Service Industries

6/10/2003

Elaine Bookert

Protection Service Industries

6/10/2003

Ayca Sanchez

Protection Service Industries

6/11/2003

Lorena Mendoza

Protection Service Industries

6/11/2003

Joey Gallegos

Protection Service Industries

6/11/2003

Jacqueline Jones

Electronix Systems CSA, Inc.

6/16/2003

Mark Powell

Interface Security Systems

6/17/2003

Timothy Hesse

Interface Security Systems

6/17/2003

Stephen Creameans

Interface Security Systems

6/18/2003

Kimberly Loveland

Custom Security Systems

6/22/2003

Michael Salvador

 

6/25/2003

Traci Clark

Interface Security Systems

6/29/2003

Danielle Landers

Electronix Systems CSA, Inc.

6/30/2003

Timothy Kurtz

 

7/3/2003

Sherri Banuelos

Alarm Detection Systems

7/3/2003

Courtney Halemartin

Bold Technologies Ltd

7/3/2003

Clifford Yuill

Bold Technologies Ltd

7/3/2003

Tracy France

 

7/8/2003

Teresa Dettmer

Alarm Detection Systems

7/8/2003

Jim Dolan

American Burglary & Fire, Inc.

7/8/2003

Ruth Price

Diebold

7/8/2003

Chester Maurer

Diebold

7/8/2003

Erin Cogley

Diebold

7/8/2003

Kristin Swinhart

Diebold

7/8/2003

Paula Bogan

Alarm Detection Systems

7/9/2003

Michael Nakayama

 

7/10/2003

Bree Schmeling

 

7/11/2003

Darren Dugger

Interface Security Systems

7/16/2003

Christina Smallwood

TAS Communications

7/16/2003

Stephen Higgins

Diebold

7/17/2003

Chip Carrol

Interface Security Systems

7/17/2003

Sylvia Stewart

 

7/20/2003

Julita Julio

 

7/21/2003

Rebecca Everhart

Custom Security Systems

7/21/2003

Karen Hearn

Custom Security Systems

7/21/2003

Brandy Shaffett

Custom Security Systems

7/21/2003

Bob White

Interface Security Systems

7/21/2003

Teresa Trujillo

Protection Service Industries

7/21/2003

Kelley Thomson

Securion Central Control, Inc.

7/21/2003